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What We Do


Imagine experiencing the performance from a vendor that you have always expected but rarely received. When you contact our professional references, you will meet clients that have been using Flores for many years plus new clients that have never experienced such outstanding service until they hired Flores. Some of our services have evolved because clients ask Flores to administer another piece of their operation and spread Flores quality to a greater portion of their business. The combination of our cutting-edge technology and dedicated Account Manager model allows our clients to experience world class service every time they connect with Flores.


Flores serves as extension of our clients and we dutifully accept that role. Clients find that the systems and people involved in a relationship with Flores are available, efficient, accurate, accountable and responsive.

HCFSA

Health Care Flexible Spending Account

An account employees can setup through their employer to save money on qualified health care expenses. Employers and employees experience tax savings when employees participate. We also offer a Limited and Post-Deductible Health Care FSA option for employees who participate in a Health Savings Account (HSA).

DCFSA

Dependent Care Flexible Spending Account

An account employees can setup through their employer to save money on daycare expenses for qualified dependents. Employers and employees experience tax savings when employees participate.

HSA

Health Savings Account

An account used to save for future medical costs that pairs with an HSA Qualified Health Plan. Contributions, earnings, and disbursements for qualified expenses are tax-free.

HRA

Health Reimbursement Account

An employer-funded account that pays for employer-approved expenses. Employers have the flexibility to design the plan according to the unique needs of their organization.

COBRA

COBRA

We handle monthly COBRA payment collection and remittance as well as COBRA notices. We also administer other direct billing services including Leave of Absence billing and Retiree billing.

Commuter

Commuter Benefit Account

An account employees can setup through their employer to save money on parking and/or transit expenses incurred in order to travel to work. Employers and employees experience tax savings when employees participate.

Quality


While accuracy and data integrity are cornerstones of Flores quality, the pursuit of timely participant communication is at heart of our service model.
We evaluate our quality on exactly those criteria. Having operated and grown since 1986, our willingness to do things the right way and take responsibility for any mistakes means that we serve clients that have been with us for many years. We are often mentioned in the list of the best vendors or suppliers our clients know. We are humbled by that type of recognition and value. Such acknowledgment drives our word-of-mouth growth model. Flores does not have a traditional sales force that is in search of sales on a monthly quota. Instead Flores first looks at our business knowing that growth is coming due to the positive reviews from our clients. Our focus is on continuous process improvements and training to set the stage for the growth that continues from positive conversations about Flores.

Integration Partners


Flores has developed strategic partnerships with ancillary vendors to provide additional efficiencies and broaden our service scope to agencies. Combining services through our strategic partners provides turnkey, single source solutions to meet the needs of your clients.

Resource Center

Ready-to-use tools to help you make the most of your Flores benefits.

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