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Flores Assistant
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  • About Us
    Open Enrollment
    • About Us
    • History
    • Vision
    • Leadership
    • People
    • Facility
    • Milestones
    • What We Do
    • Services
    • Quality
    • Integration Partners
    • Community
    • Flores One
    • Flores Fit
    • Join Firm
    • Culture
    • Employees Say
    • Available Positions
    • Benefits
  • For Employers
    Open Enrollment
    • About Us
    • Working With Flores
    • The Flores Difference
    • Become A Flores Client
    • Solutions
    • Partners
    • FAQs

    • News

    • Testimonials

    • Flyers

    • Webinars
    • Request a Demo

    • Request a Proposal
  • For Brokers
    Open Enrollment
    • About Us
    • Working With Flores
    • The Flores Difference
    • Solutions
    • Partners
    • FAQs

    • News

    • Testimonials

    • Flyers

    • Webinars
    • Request a Demo

    • Request a Proposal
  • News
  • Resources
    Flores 247 Portal
    Open Enrollment Resource Library
    Flores Mobile
    IVR/SMS
    Calculators
    Flores Benefits Card
    Documents
    Eligibility Checker
    Videos
    FSA Store
    FAQs
    HSA Store
  • Resources
    • FLORES MOBILE
    • IVR/SMS
    • Flores Benefits Card
    • Documents
    • Videos
    • FAQs
    • Calculators
    • Eligibility Checker
    • FSA Store
    • HSA Store
    • FLORES 247 Portal
  • Contact

A Better Benefits

Experience

for Employers and Participants
Request A Proposal Request A Demo


Request A Proposal Request A Demo

Working with Flores


The Flores better benefits experience starts with unparalleled service supported by an advanced proprietary technology platform and is driven by our commitment to quality and compliance. When you choose Flores, you will be assigned a highly trained professional account manager. Your account manager will guide you through implementation and offer ongoing support for both you and your plan participants. The Flores proprietary technology platform integrates our Flores247 Web Portal, Mobile app, e-Status notification system, SMS and IVR support tools for a smooth front-end experience for your plan participants with a network of daily back-end support audits and reconciliation processes that ensure your plan data is accurate and compliant at all times.

The Flores Difference


Become A Flores Client


Share Your Employee Benefit Structure and Goals with Flores.
By learning about your current plan designs and future goals Flores can assist you and your broker in building benefit plans to compliment your organization. Request a conference call to explore the possibilities. Our goal is to get to know you and build a long term relationship.

FOR EMPLOYERS

  • A designated account manager for employers and participants
  • Flores247 Employer Web Portal for access to robust reports, enrollment tools, and more for all plans administered by Flores
  • Proprietary technology platform offers flexibility in plan design
participant website
participant website

FOR PARTICIPANTS

  • Flores247 Participant Web Portal for account administration and information
  • Flores Mobile App
  • e-Status notification system
Flores247.com IVR & SMS info Flores Mobile App

Better Benefits Solutions


We offer a suite of integrated Better Benefits Solutions that are independent from any insurance carrier to give our clients true flexibility in the design of their benefits packages.

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Flexible Spending Accounts & Commuter

HCFSA, DCFSA, LFSA, & CBA
Employer-sponsored spending accounts with tax advantages for both employees and employers.

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Health Savings Accounts

HSA
A powerful tax savings account offered in conjunction with an HSA qualified health plan that can be used for short term healthcare expenses or long-term retirement planning.
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Reimbursement Accounts

Pre- or Post-Tax HRA, LBA, LRAP & TARP
Employer-funded reimbursement accounts offer flexibility in plan design to align with organizational goals and objectives.

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Compliance Services

POP, Wrap, 5500, HR Compliance Center
Services designed to meet a variety of HR compliance needs, including key elements of ERISA compliance for health and welfare plans.
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COBRA & Direct Bill

COBRA and Direct Bill
COBRA and Direct Bill services include monthly billing and handling of participant inquiries, an intuitive proprietary employer and participant web platform, and daily quality assurance audits.
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Leave Solutions

FMLA, State & Municipal Leave, & ADA
Leave administration by HR professionals, for HR professionals; delivering a complete service experience for the employee while significantly reducing the burden of administration for the employer.




“In ten years of working with Flores, I have not had one negative instance when I call in – from the initial live person who answers, to having the option to speak to another client manager in case mine is not available, someone takes my call and works to provide an answer to my problem/need. The knowledge level has been exemplary across the board.”

- Flores Client, Director of HR -

"I can tell you without hesitation to “just do it”.  Moving to Flores is absolutely one of the best decisions we made.  I was concerned about making a move too, but I spoke with three other companies that had glowing reviews for Flores.  I am a believer and can tell you they are the best FSA provider I have ever worked with. Our employees love them, their service team is incredibly responsive, and their accuracy of filings is of the highest level.  I tell people this is a perfect example of the importance of using a vendor that “owns” their space. This is what they do, instead of an “added value” third party offering by someone else.  I can sincerely say, you will not have any regrets."

- Employer -

"I greatly appreciate the extra attention and care you are giving us in what I know is an extremely busy time of the year. I actually had an employee stop by my office Friday to tell me how easy it is to get in touch with you and how helpful you have been – words NEVER spoken (from myself or employees) about our previous HSA, FSA or COBRA TPAs!"

- Employer -

Resource Library


Ready-to-use tools to help you make the most of your Flores benefits.

FAQs

Common questions and answers on each plan offered by Flores
Start Learning

Webinars

Prerecorded insights from Flores experts to help you stay current on FSA, COBRA and more
View Now

Coronavirus Relief Bill Signed Into Law Creates New Options for FSA Plans


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Decoding the Acronyms: Five ways to tell if a Limited FSA is right for you


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DEAR DR. SMART SPEND HSA



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Want to Learn More?

Contact Us
Flores
Better Benefits Start Here
Local: 704.335.8211
Toll Free: 800.532.3327
2013 W Morehead St. Suite B.
Charlotte, NC 28208
© Flores & Associates, LLC | All Rights Reserved