Working with Flores

As more employers adopt consumer driven health plans to control rising benefit costs, the need for an experienced TPA partner who can deliver the right mix of service and technology to facilitate a successful CDHP strategy is greater than ever. Flores has been a leader in the administration of tax-advantaged reimbursement accounts and COBRA administration for over 30 years. Our proprietary technology platform is the engine that powers our plans and our account manager service model means employees and employers are never on their own when they need to find an answer.

FOR BROKERS

Dedicated business development partner
Prompt turnaround on proposal requests
Carrier independence
Custom enrollment videos and materials available
Access to your employer clients’ account managers

FOR EMPLOYERS

A designated account manager for employers and participants
Flores247 Employer Web Portal for access to robust reports, enrollment tools, and more for all plans administered by Flores
Proprietary technology platform offers flexibility in plan design
All calls answered by a live voice

FOR PARTICIPANTS

Flores247 Participant Web Portal for account administration and information
Flores Mobile App
e-Status notification system

Flores247.com IVR & SMS info Flores Mobile App

Better Benefits Solutions

We offer a suite of integrated Better Benefits Solutions that are independent from any insurance carrier to give our clients true flexibility in the design of their benefits packages.

Flexible Spending Accounts & Commuter

HCFSA, DCFSA, LFSA, & CBA

Employer-sponsored spending accounts with tax advantages for both employees and employers.

Health Savings Accounts

HSA

A powerful tax savings account offered in conjunction with an HSA qualified health plan that can be used for short term healthcare expenses or long-term retirement planning.

Reimbursement Accounts

Pre- or Post-Tax HRA, LBA, LRAP & TARP

Employer-funded reimbursement accounts offer flexibility in plan design to align with organizational goals and objectives.

Compliance Services

POP, Wrap, 5500, HR Compliance Center

Services designed to meet a variety of HR compliance needs, including key elements of ERISA compliance for health and welfare plans.

COBRA & Direct Bill

COBRA and Direct Bill

COBRA and Direct Bill services include monthly billing and handling of participant inquiries, an intuitive proprietary employer and participant web platform, and daily quality assurance audits.

Leave Solutions

FMLA, State & Municipal Leave, & ADA

Leave administration by HR professionals, for HR professionals; delivering a complete service experience for the employee while significantly reducing the burden of administration for the employer.

Better Benefits Partner

We work together with employers, brokers, and top industry partners for accurate and efficient enrollment and eligibility updates that save employers time, money and frustration.