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We’re in this together.

Flores is here to provide compassionate, service-focused expertise to help employers navigate the COVID-19 crisis.



Learn More

The spread of COVID-19 (coronavirus) has impacted many of our valued clients, participants, and broker partners. We are ready to support you now more than ever as we work together to stay healthy and protect ourselves as well as others. As always, our team of dedicated account managers is ready to assist you.

COVID-19 Solutions for Employers



Pre-Tax Qualified Disaster Relief Account

A pre-tax account employers can create to provide emergency funds, temporary childcare, and help with work-at-home expenses for employees.

Post-Tax Life Balanced
Account

Say thank you to your employees and help them to social distance with a post-tax account that can be used for meal delivery fees, grocery pickup expenses, and more.

COBRA &
Direct Bill

Give furloughed or terminated employees the compassionate service they deserve with Flores COBRA and Direct Bill services.




Ways you can access account information



Flores247 Web Portal

Access information on your account, file a claim, and email your account manager from one central location.

Flores Mobile

All the functionality of the web portal, available on your phone or tablet!

IVR/SMS Technology

Access information 24/7 with our IVR number. Subscribe to text updates to receive updates on your account via text.

Other resources available to you from our industry partners



You can also call an account manager for assistance at 800.532.3327
Monday – Friday (8:30 am – 5 pm EST)