“In ten years of working with Flores, I have not had one negative instance when I call in – from the initial live person who answers, to having the option to speak to another client manager in case mine is not available, someone takes my call and works to provide an answer to my problem/need. The knowledge level has been exemplary across the board.”

"I can tell you without hesitation to “just do it”.  Moving to Flores is absolutely one of the best decisions we made.  I was concerned about making a move too, but I spoke with three other companies that had glowing reviews for Flores.  I am a believer and can tell you they are the best FSA provider I have ever worked with. Our employees love them, their service team is incredibly responsive, and their accuracy of filings is of the highest level.  I tell people this is a perfect example of the importance of using a vendor that “owns” their space.  This is what they do, instead of an “added value” third party offering by someone else.  I can sincerely say, you will not have any regrets."

“I greatly appreciate the extra attention and care you are giving us in what I know is an extremely busy time of the year. I actually had an employee stop by my office Friday to tell me how easy it is to get in touch with you and how helpful you have been – words NEVER spoken (from myself or employees) about our previous HSA, FSA or COBRA TPAs!”

"I wanted to take a minute to offer commendation of Alicia. Flores has been caring for my company’s healthcare saving accounts for many years now. Alicia’s efficiency in processing my family’s medical expenses is so well honed that sometimes I forget to appreciate it.  She quickly handles our claims like clockwork, so much so that I rarely get a chance to speak to her.  However when I do, her pleasant voice and excellent phone manners complete the impression I get of a total professional. In this day and age, customer service and hard working people can be difficult to find.  This is not the case with your company.  Thank you so much for taking such good care of us."